Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific consumer or device. This includes:

• Identity Data: First name, last name, marital status, title, and date of birth.
• Contact Data: Email address, telephone numbers, billing address, and residential address.
• Financial Data: Bank account details, income details, source of funds, and credit history (necessary for tenancy, property management, or real estate transactions).
• Transaction Data: Details about payments to and from you and other details of products or services you have purchased or inquired about through us.
• Technical and Usage Data: IP address, browser type, time zone setting, location data, and how you interact with our website (collected via cookies and analytics tools like Google Analytics).

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms, applying for a tenancy, or communicating with us by post, phone, email, or otherwise.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third Parties: We may receive personal data about you from various third parties, such as credit reference agencies, background check providers, or public registers.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:

4. Disclosing and Sharing Your Data

We do not sell your personal data. We may share your personal information with trusted third parties only when necessary, including:

• Subcontractors, maintenance contractors, and property repair teams.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Credit reference agencies and background check providers to evaluate lease or purchase applications.
• Regulators, law enforcement, or government authorities if required to comply with a legal obligation or prevent fraud.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Legal Rights

Under applicable data protection laws, you have rights in relation to your personal data, which may include:

• The right to access: Request a copy of the personal data we hold about you.
• The right to rectification: Request that we correct any inaccurate or incomplete information.
• The right to erasure ("right to be forgotten"): Request that we delete your personal data under certain conditions.
• The right to restrict or object to processing: Object to us processing your data for direct marketing or based on legitimate interests.
• The right to withdraw consent: Withdraw your consent at any time where we rely on consent to process your data.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your legal rights, please contact our Privacy Officer at: